ขึ้นเครื่องบินเชียงใหม่-กรุงเทพ

เป็นเที่ยวบินที่ perfect เที่ยวนึงเลย ตั้งแต่ต้นทางถึงปลายทาง ตั้งแต่เรียกขึ้นเครื่อง ลูกเรือ บริการ การลงเครื่อง ความตรงต่อเวลา ดีที่สุดเที่ยวนึงเท่าที่เคยเดินทางมา

ดีเลย์ 1 ชั่วโมง ฝนตกหนักมาก

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No electrical plugs or USB plugs. No lounge at KKC airport.

Thai Smile must be the only airline in the world that still doesn’t allow mobiles and iPads to be used during taxi, takeoff and landing. No inflight service due to COVID but a little snack and water handed out as we left the plane. I also like the deplaning by row, I wish more airlines did this

ข้อดี: "We forgot to pack our liquid products into the check in baggage. After we went through the security check, we brought the liquid products back to the boarding pass counter, our baggage had already been sent to downstream. But the staffs was very helpful, they provided a box, packed the liquid products for us and checked it in as the second luggage. This solved our headache and it was a huge deal for us, making us smile. Thanks to your crew/staffs again."

ข้อเสีย: "Providing some snacks would be helpful when getting off the board."

ข้อดี: "On time, clean smooth ride. Landed early!"

ข้อดี: "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."

ข้อเสีย: "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."

ข้อเสีย: "I understand that the crew was probably tired, but I believe they can be friendlier."

ข้อดี: "Good and being on time"

ข้อเสีย: "So far so good for its price"

ข้อดี: "Great services"

ข้อเสีย: "Great seat and smooth flight"

ข้อเสีย: "Excellent price generous luggage allowance."

ข้อดี: "Super cool light meal in a little bag. Best budget airline I have flown."

ข้อดี: "Seamless boarding and deviating."

ข้อเสีย: "Thai Smole seats offer the least legroom in my experience. Very narrow."

ข้อเสีย: "My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar"

ข้อดี: "Nothing apart from kind crew"

ข้อเสีย: "Food was really not good at all! Very poor The inside of plane was not clean!"

ข้อดี: "On-time departure and arrival."

ข้อเสีย: "Nothing to complain about."

ข้อเสีย: "Nothing negative"

ข้อดี: "we had only an hour to get through immigration and connect to another flight...with a child in tow. There was an airline rep that met us at the plane and drove us to the next gate and directed us to a quick immigration line. Fantastic!"

ข้อดี: "Great flight on Thai Smile."

ข้อดี: "friendliness of staff"

ข้อเสีย: "Entertainment program was boring, leg space limited"

ข้อเสีย: "No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight."

ข้อดี: "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."

ข้อเสีย: "There wasn’t any tv to watch and not by way of magazines either."

ข้อดี: "Good services"

ข้อเสีย: "Good service and comfortable"

ข้อดี: "The relaxed atmosphere and attentiveness of the flight attendants"

ข้อเสีย: "The distance of the terminal to the aircraft"

ข้อดี: "Seats were comfy and staff helpful and nice."

ข้อเสีย: "$60 charge for 10 kilos overweight limit. This is terrible."

ข้อเสีย: "We did not receive any information as to why our flight was late."

ข้อดี: "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"

ข้อดี: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."

ข้อเสีย: "Nothing."

ข้อดี: "We arrived safely"

ข้อเสีย: "They kept canceling flights. Bad service would not fly again."

ข้อดี: "Great short flight. Flight attendants were really hustling to get everyone served and picked up after on such a short flight."

ข้อเสีย: "When I booked with Thai Smile direct, the booking somehow added insurance. I know I did not choose insurance. Working with AMEX ;to dispute those charges. Be careful if you book direct with Thai Smile."

ข้อดี: "friendly, professional crew"

ข้อดี: "I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice."

ข้อเสีย: "There's only one down side of this flight. The Lucknow international airport terminal is downright embarrassing. There are four or five desks to handle passport control. That's fine, but none has a label on it as to who should be at which. NonIndians should go to the extreme left one. Then they have one xray machine that all arrivals have to put their carry-ons through while the previous flight is trying to put all their heavy luggage (they are most likely all male workers coming from the Gulf). Then there is a small, rickety belt with everyone crowded around for the luggage. Well, there are two belts, but only one is functional. And to top it off, most of the luggage carts have at least one broken wheel! Amazing and embarrassing when arriving from any terminal almost anywhere! Lucknow, you have a lovely domestic terminal, wake up and build an international one! Shurum ki bat ha!"

ข้อดี: "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"

ข้อเสีย: "Fish sandwich wasn't my favorite"

ข้อดี: "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"

ข้อเสีย: "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."

ข้อดี: "On boar meal was great. Customer service was outstanding!"

ข้อเสีย: "They don't offer more flights!"

ข้อดี: "Quick flight"

ข้อเสีย: "40 minute delay"

ข้อดี: "Great service, very amicable staff, excellent plane"

ข้อดี: "Awesome service, great staff, amazing trip"

ข้อดี: "Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus. Clean and comfortable seating along with a decent meal."

ข้อเสีย: "I would have appreciated a vegetarian option for the meal."

ข้อเสีย: "The crew had a poor attitude and even rude, I asked to move to get past the food trolley as my 4 year old son needed the toilet and they just said wait, they would only have to move 2 metres. We were sitting directly behind upper class but were not offered the chance to use the forward toilet even though there was no one sitting in that section. They seemed to have an attitude problem and not at al like Thai International who are excellent. will never fly again with Thai smile."

ข้อดี: "The cost of upgrading to business class was very reasonable for a flight of that duration. Everything was stellar - service, food, drinks and access to the airport lounge. The meals were among the best I've had on any flight."

ข้อเสีย: "The guy snoring. His snoring was literally louder than the noise from the jet engines and easily rose to levels that penetrated our noise cancelling headsets!!"

ข้อเสีย: "I don't want to recommend to others to use this flight following reasons: (1) I can't use Thai lounge with star alliance gold card. (2) Thai air sold the Ticket, but boarding ticket issued by Thai smile. (3) a ground staff ( reissue staff)is unfriendly particularly those who is at Thai office, airport. (4)Thai smile is a low cost air line. So Thai air shouldn't sell this kind of ticket It hurts fame of Thai airs hospitality."

ข้อดี: "Very flight and check-in process"

ข้อดี: "Aircraft size was big for short haul"

ข้อเสีย: "Not much to dislike"

ข้อดี: "The gate agent saw how tall my husband was and upgraded us to the exit row for more leg room which was awesome. I was feeling a little sick and the flight attendants were great to get me water and make sure I was doing ok."

ข้อเสีย: "I don't like fish and they offered a fish sandwich but it was only an hour long flight so I was fine with it."

จากอดีตเป็นสายการบินที่อาหารดีที่สุด เป็นสิ่งที่จะได้ลุ้นเวลาที่จะขึ้นเครื่องบินทุกครั้งว่าวันนี้จะมีอะไรแปลกใหม่ ปัจจุบันเป็นอาหารที่ให้ความผิดหวังที่สุดตั้งแต่มีการเดินทางมา

I fly Bangkok Air regularly. Could say I am loyal to their airlines and program. The only two comments of critique I could offer is (1) using the credits from accumulated miles is not as streamlines as some of the other airlines programs I am or have been a member of... and have lost opportunity to use them before expiration. (2) Sometimes, the plane is boarded / un-boarded with a service bus that has to navigate the airport and adds unwelcomed overhead time (especially during de-boarding). If have checked luggage this is transparent; if only have carry-on will slow your departure from Suvarnabhumi by ~20 minutes or more. Otherwise, a fine airline.

ข้อดี: "Overall, the staff managed well the extra challenge of shutdowns and restrictions introduced by COVID. No complaints from me!"

ข้อเสีย: "Honestly, Bangkok Air is one of my preferred regional carriers. "Normally" the food served is tasty, the plane is comfortable and the staff quite efficient. I have travelled a lot in my life and if there was a shortfall, would say so. Then again, I don't nitpick what professionals need to do to accomplish their jobs."

ข้อดี: "The seat that I picked had lots of leg room."

ข้อเสีย: "Better selection of movies."

ข้อดี: "everything was perfect"

ข้อเสีย: "would never go back to other low cost airline"

ข้อเสีย: "Pilot (well, first officer more likely) was rudder and trim happy, not the best on takeoff, cruise, or landing."

ข้อดี: "Great service, courteous crew."

ข้อดี: "Good leg room in economy"

ข้อดี: "The flight had good food and service and was very comfortable!"

ข้อดี: "Attendants are very courteous and professional. They served a hot meal within 30 minutes of take off."

ข้อดี: "All Ok"

ข้อเสีย: "Everything ok"

ข้อเสีย: "Luggage did not make our flight to Siem Reap but came on next flight and was delivered to hotel 3.5 hours later. Can’t complain."

ข้อดี: "On time, more legroom, complimentary meal and wine."

ข้อเสีย: "The flight was three hours late. Signage at gate showed original departure time and Check-In. After an hour signage showed Check-In closed, and updated new arrival time. Flight arrived later than estimated arrival time which was never updated. No announcements were made over the public address system until the plane arrived at another gate. They serve only water, coffee, and tea as beverages."

ข้อเสีย: "Delayed flight. Made up time enroute. No big deal I’m on vacation."

ข้อดี: "Thflight was good, nice crew"

ข้อเสีย: "No complaints, only the air craft from Bangkok to Samui a bit uncomfortable chairs"

ข้อดี: "Full service (with meal) on 1 hour flight!"

ข้อเสีย: "N/A"

ข้อเสีย: "Neither British Airways or my travel agent were able to solve problems created by British Airways 2 delayed flights meaning I could not make the meetings for the trip was planned and therefore I missed the flights and the meetings. Both British Airways and the Travel Agent said the other party were the ones to solve the problem"

ข้อดี: "I’m always impressed that Bangkok Airways serves food on short flights. The chilli chicken was actually not bad."

ข้อเสีย: "I like to fly with this airline because they offer access to their airport lounge to all passengers. Unfortunately, the lounge at Chiang Mai airport for international departures has closed permanently."

ข้อดี: "Flight attendants were great. Friendly and efficient. The food was okay for airline food. I would travel with this airline again."

ข้อเสีย: "The seats are very tight. No leg room at all. If you are a normal to bigger sized person your knees will be touching the seat in front of you. Hopefully the person does not recline their seat...yipes!"

ข้อดี: "Bangkok air is easy to use we love the Airport Lounges free for all passengers."

ข้อเสีย: "The web site is undependable. It took 3 tray when I booked my tickets, Later We tried to do online check in and pay for extra luggage, (suposed to be a 20% discount) for 3 days before leaving and it would not complete the requests. Kept saying server terminated connection. When I checked at the Airport I told them and they would not do any thing. like extend a discount on extra luggage. Sorry Cannot...... All the Thailairlines play games with extra luggage and sadly it seems BKK Air does now too... Still better then NOK or Air asia"

ข้อดี: "Staff"

ข้อเสีย: "I would like alcohol selection, would pay. See southwests options. Also I don't think I've ever been in a comfortable plane, but I'd like too"

ข้อดี: "We were on the flight for just over an hour at mid afternoon and they served us a full meal ! The airline had much roomier seats and the staff are very professional."

ข้อเสีย: "We liked everything and would recommend this airline"

ข้อดี: "Service on board, food and drinks, seats, and puntuality."

ข้อเสีย: "Boarding at Bangkok International Airport is seldom from an air bridge. Taking a bus often provides a fun ride for airline fans around this huge and busy airport."

ข้อดี: "Flight was at time."

ข้อเสีย: "After 13 hours they should give us a worm wet towel to fresh our face"

ข้อดี: "Excellent service for a short flight - even a hot meal! Efficient & friendly check-in. Flights on time, modern plane. Overall impressive & better than UK short haul carriers!"

ข้อดี: "Bangkok Airways as truly a classy airline. Prepared, friendly, excellent service, delicious meal and safe travel. I'll choose Bangkok Airlines at the next opportunity. Carol"

ข้อเสีย: "They call themselves Bangkok’s boutique airline but they’re just the same as any cheap asia airline who looks to make it up on extra fees for baggage."

ข้อดี: "BA did give us food vouchers and they have a worn but reasonably stocked lounge at CNX for all their customers. Also provide a meal on a 1 hour flight. Staff is always friendly and courteous."

ข้อเสีย: "Flight delayed 4 hours, they may have offered options if asked but we decided against asking so others with connections or important plans could do so."

ข้อดี: "I get early to the airport and wait at the lounge it was mice to relax a bit All the crew are great Sire i will fly with you keep doing a geat job"

ข้อดี: "Economy class seats relatively roomy. Staff very professional pleasant and accommodating"

ข้อเสีย: "Boarding a little unorganized"

ข้อดี: "In-flight meal, commenced on time."

ข้อเสีย: "Always seems like they are using bus gates- not convenient!"

ข้อดี: "Good meeting the schedule, fast handling in all points"

ข้อดี: "Very spacious and comfortable seats, great service, good food."

ข้อดี: "Food served was fantastic considering they were short 1-hour flights. Staff was super courteous. Loved the "extras" like a fresh towel."

ข้อดี: "The flight was fine and the Bangkok airways flight staff was excellent. I am always impressed by how much food they are able to serve in a short flight"

ข้อเสีย: "I'm not sure who's fault it is but the baggage service at Bangkok airport was lousy. It took over a half an hour to get the bags out"

ข้อดี: "I loved the service. First of all, they fed us and it was unexpected. The crew was professional, boarding was easy. It was a very enjoyable flight."

ข้อดี: "Loved the lounges. Appreciated the complimentary food and drinks in both the lounge and during the flight"

ข้อเสีย: "Nothing."

ข้อเสีย: "Food was pretty bad. Plane was kind of old."

ข้อดี: "The crew was nice & everything was fine once we actually got on the plane."

ข้อเสีย: "We checked in, got misinformed about location by information desk, went to lounge which was great but about 5 minutes before boarding were paged. We then had to go back downstairs & instead of a domestic flight they suddenly changed us to international. Then we had to go through immigration, worried we'd miss flight."

ข้อดี: "They got me on another flight within 15 min. We were met at the arrival gatewith a list of our names, and we all ran to meet the connecting flight including the rep from bangkok airways. Without their help we would have never made our connection."

ข้อดี: "Our flight went very smooth. The crew members were genuine and truly made every effort to make sure everyone was comfortable. Great flight."

ข้อดี: "Turkish air and Bangkok airlines don't like to give boarding passes for each other. So both times we had to go to the transfer desk. This is OK as long as there's time between flights. Bangkok airport is VERY long and the desks are at opposite ends of the airport. The folks at both desks were very helpful though."

ข้อเสีย: "We had two flights with Bangkok airways. Both were delayed."

ข้อดี: "nothing!"

ข้อเสีย: "flight was cancelled and it was never announced that it was cancelled in the airport. They were unable to rebook the flight until 4 days later which was unacceptable as I had to be at work that Monday."

ข้อดี: "Amazingly good food. Very comfortable seats."

ข้อดี: "For a discount airline, they had their own lounge and still provide food for a flight that is about 1 hour from CNX to BKK. Things went well."

ข้อเสีย: "There really was nothing. There was no entertainment per se. Something showed on the monitors but no headphones are provided."

ข้อดี: "Crew Lounge Comfort Service"

ข้อเสีย: "2nd flight on Bangkok airways in 2 weeks and both were delayed. The lounge makes it bearable."

ข้อดี: "The flight was delayed about 20 minutes. They were very good about keeping us updated. The service was wonderful on board there was no entertainment available on board. The meal was very good."

ข้อดี: "Outstanding staff! Bonus: had a 1 hour 15 minute flight and it included a very unexpectedly good meal at no extra charge!"

Excellent service. departed on time, and arrived ahead of schedule. The whole restrictions around no food/drink is a bit weird even with Covid. Also, no mobiles and iPad use during takeoff and landing is very 2006!

ข้อดี: "crew was efficient and friendly"

ข้อเสีย: "For a 1 hour flight from Chiang Mai to Bangkok, they served a delicious meal and hot beverages. Great seats in business class. Nice Thai lounge in Chiang Mai airport. Would definitely fly Thai Airlines again!"

ข้อเสีย: "Staff tried to accommodate my vegetarian requirements but with limited success."

ข้อดี: "Airplane and staff"

ข้อเสีย: "No headphones at board"

ข้อเสีย: "We were impressed that they served food"

ข้อดี: "The Crew was amazing compare to the past. Very active with excellent service mind."

ข้อเสีย: "Just keep the level of service mind like yesterday on flight then Thai Airways will come back again."

ข้อดี: "Crew was friendly."

ข้อเสีย: "Terrible business class seats that are 10-15 years old. Have to take a bus to the gate in Bangkok. It’s 2019. We should have lie flat seats, not angled."

ข้อดี: "The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)"

ข้อเสีย: "The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time"

ข้อเสีย: "Delayed, lack of information, uncomfortable seats"

ข้อดี: "We landed safely. Ultimately, that’s all that matters."

ข้อเสีย: "Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines"

ข้อดี: "787 Dreamliner"

ข้อเสีย: "Boarding organization could be better."

ข้อดี: "The seats were super comfortable and they had lots of new movies and tv shows for entertainment. Free alcoholic bevies too!"

ข้อเสีย: "No veggie food on board :("

ข้อดี: "On time departure, big plane so window/aisle available with 2/4/2 seating"

ข้อเสีย: "Not sure what the snack was, ancient entertainment system."

ข้อดี: "Crew very good Seat getting old uncomfortable to sleep"

ข้อเสีย: "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"

ข้อดี: "new plan and equipments are good"

ข้อดี: "Yes crew was very hosptile."

ข้อเสีย: "Nothing I wish American domestic flights were as nice as Thai’s!!!"

ข้อดี: "Crew were all very amazing and the seat are great"

ข้อเสีย: "This is my first time to travel thru Thai airways and it was a very nice experience."

ข้อดี: "Food service on a one hour flight."

ข้อเสีย: "Nothing."

ข้อเสีย: "The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea"

ข้อดี: "Polite staff, safe environment."

ข้อเสีย: "Flight was slightly delayed and took off late."

ข้อดี: "They were very hospitable, and although it was a short flight, they fed us a warm snack. Very kind!"

ข้อเสีย: "N/a"

ข้อดี: "That we arrived"

ข้อเสีย: "Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight."

ข้อดี: "Flight was full, but generous seat pitch and efficient crew made the difference!"

ข้อดี: "The crew were lovely and polite"

ข้อเสีย: "Nothing"

ข้อดี: "Quick flight with food service and entertainment"

ข้อเสีย: "Bus gate on arrival"

ข้อเสีย: "Hard to see screen for the movie. You see your own reflection too much. Flight was delayed a a half hour."

ข้อดี: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the A350 comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."

ข้อดี: "Quick loading"

ข้อเสีย: "Late luggage to the carousel by over an hour"

ข้อดี: "Four delays. 3 hours late. Rough landing."

ข้อเสีย: "Crew was polite."

ข้อดี: "Baggage did not make connection to Phuket."

ข้อดี: "Check in staff were very nice"

ข้อดี: "Crew friendly"

ข้อเสีย: "Poor food and boarding"

ข้อดี: "Accommodation and food"

ข้อเสีย: "Notjinh"

ข้อดี: "Clean, easy, and relatively efficient."

ข้อเสีย: "It exceeded expectations for an internal domestic flight. We didn't use any entertainment facility on this short flight."

ข้อดี: "Absolutely great"

ข้อเสีย: "Nothing"

ข้อดี: "When boarding finally happened, it went quickly and efficiently."

ข้อเสีย: "We were delayed over an hour on our flight from Chiang Mai to Bangkok. There were no headphones for in-flight entertainment, so you could see it but not hear anything!"

ข้อดี: "everything!!!!!!!"

ข้อเสีย: "nothing!!!!!"

ข้อดี: "Nice Big plane"

ข้อเสีย: "There was delay leaving kathamandu for no reason. I also asked coffee from the senior purser (dressed suggested that she was) and she took my mug and never came back."

ข้อเสีย: "Chiang Mai lounge worn-out. Staff nonexistent. No alcohol. Snacks economy quality.Delay 30 minutes, no explanation given. No alcohol served on domestic flights in business? Seriously? Meal no choice. Entertainment nonexistent. Airshow only. The seats look like a 70s Sci Fi B movie set. In recline I kept kicking the seat in front of me. This was all on a one hour and ten minute flight. I'll never fly them long haul."

ข้อดี: "Flight was ok, apart from being late, flight attendants were nice telling me where to go once I'd got my luggage"

ข้อเสีย: "My 1-hour flight was delayed about 45 mins, and I had a 'connecting' flight in Bangkok. Made it just in time but I literally had to sprint to the gate to make it. Though that speaks more about the inefficient Bangkok airport"

ข้อดี: "Space and treatment like a human being."

ข้อเสีย: "The plane was about 20-30 minutes late taking off. Fortunately, I still made my connecting flight."

ข้อดี: "In an exit row seat, so plenty of space and the crew were very friendly."

ข้อดี: "Everything was fine once I was on the plane."

ข้อเสีย: "Flight delayed."

ข้อดี: "Crew and aircraft was good."

ข้อเสีย: "Flight was late."

ข้อดี: "New aircraft"

ข้อเสีย: "N/a"

ข้อดี: "The flight was on time and efficient"

ข้อเสีย: "The place was old and very dirty. There was no drink service."

ข้อดี: "Fast and efficient."

ข้อดี: "ไม่มี"

ข้อเสีย: "ราคา"

ข้อดี: "This flight was on time"

ข้อดี: "Everything was straightforward and easy"

ข้อดี: "ราคาถูก"

ข้อเสีย: "สะดวกสบาย"

ข้อดี: "I like the price and the short lenght of time to it took."

ข้อเสีย: "Can think of anything at this time."

ข้อดี: "It was only a2 hour flight."

ข้อเสีย: "Nothing Free! Have to pay for water! 40 baht for a 10 baht water"

ข้อดี: "Good food, fast service, I suppose it was okay for a low priced carrier."

ข้อเสีย: "No frills airline and a broken seat. Flight attendants were rude."

ข้อดี: "โอเค"

ข้อเสีย: "-"

ข้อเสีย: "I always use Kayak to book an international flight Chiang Mai to Denpasar, with my luggage checked through. But this time I went to International in Chiang Mai to check in and found that you had bungled the booking. You booked me Chaing Mai to Bangkok on a DOMESTIC flight, and expected me to get onto the next leg, International, Bangkok to Denpasar, in 2 hours. You left me only 2 hours to disembark in Bangkok, get luggage at the Domestic carousel, go through customs, take luggage to the Check In counter in the International, get boarding pass, go through customs and security. Then race to the boarding gate for my INTERNATIONAL flight to Denpasar. What a trauma. The International Air Asia check in was mobbed!! I only made it in time because staff at the check in found me by chance and put me to the front of the line. I won't use Kayak again, after using you for 15 years. You have a nerve selling such a ticket."

ข้อเสีย: "We had to pay bag fees that were very expensive!"

ข้อเสีย: "Charged me nearly the cost of the flight ticket to check a baggage even though I had already purchased bag check via kayak. Not happy at all. Fellow travelers paid substantially less not to mention the amount of empty seats / overhead space I could have used for my bag. Completely ridiculous."

ข้อดี: "Several budget airlines make up their profits by fees. Didn't know this was such an airline going in. If you know going in you will be in a seat that doesn't allow enough leg room for your feet to sit flat on floor and a drink of water has a cost associated you may not be disappointed."

ข้อดี: "The plane didn't crash"

ข้อเสีย: "Turn off cell phone for entire ride. Absolutely horrible service at ticket desk. Long lines at ticket desk. Ran out of most food options on the plane. very high baggage fee."

ข้อเสีย: "Worst seat that i've ever had. At 5'6", i rarely have trouble with leg room or sleeping - not so on this flight. Seats packed so tight it was impossible to get comfortable. Flight attendants never offered water or any service on a 5 hour flight. When we asked for water, they asked for money... This takes the idea of no frills to the extreme."

ข้อดี: "N/A"

ข้อเสีย: "Everything the worst experience I ever had and will not be flying with AirAsia again"

ข้อดี: "Safe flight."

ข้อเสีย: "15kg checked bag limit (most airlines have 25kg as standard). Additionally this costed 900 Bahts which is crazy expensive!!! Line up to pay baggage fees was long and slow. No other airline appeared to have that problem. No food or drink served. No in flight entertainment. I'd go with another airline in the future. We are on a 3week holiday and taking stuff out of our checked bag to reduce the weight to 15kg was nothing short of a nightmare."

ข้อดี: "I am an international airline pilot and was very pleased with the professional attitude and service."

ข้อดี: "Not a single thing"

ข้อเสีย: "I didn't like the fact that the airplane was half empty but jet I couldn't sit by my friend, no beverages were served and not allowed to consume your own food or drinks either"

ข้อดี: "Crew were nice."

ข้อเสีย: "Everything else sucked."

ข้อดี: "The initial cost"

ข้อเสีย: "First, there is no entertainment system at all. Second, even though airlines like Qantas have shown that there is no reason to turn electronic devices off before, during and after flights, AirAsia won't even allow you to have your device in flight mode. So backward! Also, you'll find that their website is not easy to deal with and they will nickel-and-dime you for everything."

ข้อดี: "plane was clean"

ข้อเสีย: "Crew did not communicate anything about unexpected wait times. Flight was hot and uncomfortable"

ข้อดี: "Quick boarding, on time, professional staff. Can get cheap food ahead of time, but only recommended if you won't have time to eat otherwise because the food isn't great."

ข้อเสีย: "No individual seat entertainment, less legroom than other carriers"

ข้อเสีย: "small seats & rude staff. Didn't realize it was a budget carrier, even after reading fine print couldn't find the catch. Was charged two bag fees for same flight, bag transfer fee for connecting flight, & international transfer fee."

ข้อดี: "none"

ข้อเสีย: "it was so cold on the plane and I told the crew, they just say no blanket and left. The chair is so bad, narrow and uncomfortable."

ข้อเสีย: "I booked a flight on Air Asia from Chang Mai to Krabi during a vacation in Thailand. Luckily it was only a two hour flight because the seats are absolutely tiny. I am 6'4" and am used to having pretty much zero legroom on flights, but this was another level. I had an aisle seat and had to sit with my legs completely spread open into the aisle for the two hour flight. Don't book this airline if you are over 6ft tall and plan on flying standard economy."

ข้อดี: "No entertainment available on my flight. Only magazines."

ข้อดี: "We took off and landed on time."

ข้อเสีย: "There were hundreds of mosquitos on the plane and they decided to spray bug spray after they closed the doors right before take off!! Hands down one of the most disgusting experiences of my life. They also ripped us off with our checked luggage. Not pleased."

ข้อดี: "It felt like the cabin was not pressurized correctly. My ears were plugged for hours after the flight and I had a bad headache. Our travel companions also thought the cabin pressure was not right."

ข้อดี: "nothing"

ข้อเสีย: "Kayak is typically great but not when you purchases Airasia services. There is no customer service for the Americas. The app changed my flight date and I need to get a refund. Nothing. I contacted twice with 24 and 48 hrs using their form. Nothing. Don't use air Asia from the states. There's no phone number for customer service. They acknowledged my request and it's been 2 weeks with no follow up when they said they'd would with in 24 hrs. I am currently disputing the charges bc I never flew."

ข้อดี: "Seats were okay."

ข้อเสีย: "The boarding is chaotic and not organized. People cut I front and the airline didn't do anything to keep order. The flight does not even serve you water on international flights! They tried to charge me $1.50 U.S. for a cup of hot water to keep my hands warm. It was freezing. Poor experience overall."

ข้อดี: "The price was the only thing I liked about this airline"

ข้อเสีย: "They charged us 900 baht per checked bag because we didn't check the bag in hours before the flight. It is my least favourite budget airline."

ข้อดี: "Just about everything. very smooth operation."

ข้อเสีย: "No water offered on a 2 hour flight? Baggage fees i was not informed of. Awful. Never again."

ข้อดี: "We landed safely."

ข้อเสีย: "They charge for everything! Make sure you get to the airport early. The counter to pay for the baggage was backed up."

ข้อดี: "Landed safely."

ข้อเสีย: "Flight was delayed multiple hours without notice. A one hour flight became an 8 hour journey. Seats were small and uncomfortable. I was sitting next to a host of characters that were all concerned they would miss their connecting flight. No tv or entertainment on seat."

ข้อเสีย: "The check in people are out there to collect money from people by lying and scaring us that our hand bag won't fit in their compartment. The hand bag that fits in every single airlines that we have been on... Wont fit in air Asia. So basically they made me pay extra fees and then let me take the bag. It was such a disappointment on our vacation. Never air Asia again."

ข้อดี: "Nothing!!!"

ข้อเสีย: "I bougt very expensive ticket and I had to pay 2500 THB for my luggage!!!!!/it was 20 kg luggage!!/"

ข้อดี: "The online system did not work and we were asked to pay 900 for each 15kg suitcase."

ข้อเสีย: "2 hour flight with no drinks."

ข้อดี: "nothing besides nice crew on board"

ข้อเสีย: "nothing free, even water on board. They are charging tripled price for bags if you did not check it in online. Personal in airport is not helpful."

ข้อดี: "Worst airline I've ever traveled on, their baggage fees are excessive their flight was a disaster it was delayed they didn't give us any information checking in was horrendous they were very disorganized. Their seats are tiny I am 5 feet 6 inches and I barely fit comfortably. Honestly I will definitely avoid AirAsia in the future I I traveled on many other airlines and found this to be the worst."

ข้อดี: "They offered nothing to drink during the flight and we were packed in really tight. Charges for checked baggage is also very high, much more than other airline averages."

ข้อดี: "I flew out of BKK to CNX. Everything was smooth from start to finish. Boarding a bus at the terminal in BKK for the ride out to the aircraft was the only detractor, although not totally uncommon in Thailand."

ข้อดี: "The flight itself was not bad."

ข้อเสีย: "Did not notice that the flight did not come with a checked bag. We had 7 adults plus a infant. The flight itself was reasonably priced compared to others when we went to check the baggage they said we had to pay separate which was news to me and ultamitly my fault for not catching that as I was booking it. In Thailand my wife who is Thai tried to figure out the situation and the person at the check in desk was very rude. We are used to having a checked bag for an infant but half the size of a adult ticket so our infant bag. So we had 10kg bag for my daughter then the rest of our luggage at the 15kg weight. We ended up having to pay for 900baht per checked bag up to as many adult tickets. But they counted our first bag as a adult ticket so at the end we had one extra 15kg bag at which they charged us excess baggage fee of 400baht per kg... They would not let us switch the order of the bags so the smaller of the bags would fall in that category. So our baggage price was much more expensive then the initial flight itself. It would not have been that bad but the guy that we had to deal with was very rude on top of all that sudden news. If the customer service was better and more polite it would have been much better to deal with."

ข้อเสีย: "Checking was busy and disorganized. Plus I was charged for everything. There was a surprise checked bag charge. My girlfriend is in a wheelchair and can't travel without checking a bag with medical supplies. In the US, the charge is usually waived. On this flight, not only did we get charged, but we got double charged for not booking the checked bag ahead of time. In addition, nothing was for free on the plane. It was a terrible travel experience."

ข้อเสีย: "They serve nothing for free no even water and will try to sell you teddy bears and other junk. You are also no allowed to consume you're own food on their flight."

ข้อดี: "The crew was very nice"

ข้อเสีย: "The airline itself I would not travel again. It is ridiculous to only allow a bag of 30lbs. That is not realistic when tourists are traveling. Especially if they have bought memorabilia"