Epson 7610 series scan 2 หน า ได ม ย

If you cannot start Epson Scan for scanning over a network, try these solutions:

• If you cannot scan from the
  
  start button on the scanner, make sure you restarted your computer after installing the scanning software. Make sure the Event Manager program is not being blocked by your firewall or security software. Also start Epson Scan before scanning with the
  
  start button.
• Document Capture Pro (Windows) and Document Capture (OS X) do not support starting a scan from the scanner button over a wireless network. Launch Epson Scan before scanning from the scanner button.
• If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution.
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your scanner, turn it back on, and try restarting Epson Scan again.
• Check the connection setting and test the connection using Epson Scan Settings: Windows 8.x: Navigate to theApps screen and select EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. Windows (other versions): Click
  
  orStart \> All Programs or Programs \> EPSON \> EPSON Scan \> EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button.
• Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network.
• You may need to disable the firewall and any anti-virus software on your wireless router or access point.
• If you see the message "Network product is not available: currently being used by user", there may be a communication error between the scanner and computer. Restart the scanner.
• Epson Scan does not support networks that use only IPv6. Use Epson Scan on a network that supports IPv4.
• If the Firewall function is active on Windows XP or later, the scanner may not be discovered by Epson Scan Settings. Open Epson Scan Settings, click Add, and enter the IP address for your scanner.

You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3131 Katella Ave, Los Alamitos, CA 90720 or call 1-800-463-7766.

Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the - (remove) icon to remove it.

Published: Aug 17, 2020 Was this helpful?​ Thank you for the feedback!

* Stay Connected with Epson

* Country

*

Opt-in for promotional emails

You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3131 Katella Ave, Los Alamitos, CA 90720 or call 1-800-463-7766.

* Opt-in for promotional emails

You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3131 Katella Ave, Los Alamitos, CA 90720 or call 1-800-463-7766.

Please enter a valid email address

Thank you for your interest in Epson. To subscribe and receive promotional emails, please visit Epson Global to find your local site.

Our system shows that the email that you entered might be incorrect or undeliverable. Please confirm your email address is correct before continuing. Email should be a [email protected] format with no space before or after.